Our Culture and Values

Close to 15,000 Medicover employees provide more around 900,000 members with healthcare services and perform 115 million diagnostic tests across our markets every year.

They are driven by the company’s values in their daily routine, and inspired by the spirit of diversity leveraged in the Medicover to drive innovation and business growth.

Our business is about people and trust. Being entrusted with our customers’ health is a responsibility we take very seriously. Only by acting with professionalism and integrity can we enjoy the confidence of our stakeholders and preserve our company’s reputation. The Medicover Values play an important role in this respect, communicating expectations on how we relate to each other as colleagues, towards our customers and business partners and the wider community. And we recruit people who can live up to them.

Fredrik Rågmark, Board of Directors and CEO Medicover
«If there’s something that is special about us, I think it’s that we’ve managed to develop a great culture in the organisation, and that drives engagement, which in turn drives performance, and that is the one single thing I would point out that I think we have succeeded with.»
Fredrik Rågmark, Board of Directors and CEO Medicover

The Values that form the foundations of Medicover’s culture are:

Dr Silvian Cioata, Clinic Manager Medicover Romania
«In Medicover team spirit is not only an expression; it is present in our everyday work, in our readiness to ‘go the extra mile’ for our colleagues, to go beyond the duties specified in the job description. Such an attitude contributes to work efficacy and strengthens the team. This, in turn, makes you want to go to work, knowing you’ll be with colleagues you can truly rely on.»
Dr Silvian Cioata, Clinic Manager Medicover Romania
Inna Hayman, Nurse Synevo Ukraine
«It’s all about team spirit. About the Synevo team, which despite difficult and numerous obstacles, fulfilled its duties in a timely and reliable manner. I feel the sense of pride and gratitude.»
Inna Hayman, Nurse Synevo Ukraine
Patrycja Cech-Cuber, HR Business Partner Medicover Poland
«I value the quality of the doctors with whom I come in contact here. I have always been treated with respect, with a smile on the doctor’s face. I myself am like this so it is a confirmation of my belief that this is the right place for me. It’s exactly this type of company that I want to work for and to this day I do!»
Patrycja Cech-Cuber, HR Business Partner Medicover Poland
Sergiy Kostenko, Medical Representative Synevo Ukraine
«Here, each member of the team tries to do their work as best as they can and to help others […] they try to add as much as they can to achieve common goals, doing it in an unconventional but appropriate way. Here quality is not just a word but a main motto.»
Sergiy Kostenko, Medical Representative Synevo Ukraine
Iryna Gyrenko, HR Manager Synevo Ukraine
«One of the values at our company is Empowerment. Giving co-workers the freedom and support to make the appropriate decisions which lead to achieving results.»
Iryna Gyrenko, HR Manager Synevo Ukraine
Dorota Klimecka,  Deputy Centre Manager for Medical Affairs Medicover/Occupational Health Specialist Medicover Poland
«Doctors rarely get to hear good words from their patients. But in Medicover we are more lucky because teamwork, empowerment, integrity, entrepreneurship and passion for quality are values which we are guided by every single day. Thanks to them, we are so exceptional on the market of healthcare services.»
Dorota Klimecka, Deputy Centre Manager for Medical Affairs Medicover/Occupational Health Specialist Medicover Poland
Dorota Góralczyk, Administration Specialist Synevo Poland
«Pursuit for quality has become our true passion. In Synevo we keep upgrading our skills and enhance our knowledge. The Company is open to all initiatives aimed at optimising processes and rationalising the use of resources. We are empowered and we have many opportunities to demonstrate our entrepreneurship.»
Dorota Góralczyk, Administration Specialist Synevo Poland
Valentyn Lukianinko, Engineer Programmer Synevo Ukraine
«What I have learned from the Synevo team is approach to teamwork, accountability for my decisions, quality, entrepreneurship and honesty.»
Valentyn Lukianinko, Engineer Programmer Synevo Ukraine