Prevention and education

Our commitment

Medicover’s mission begins with prevention and education. We educate and engage with internal and external stakeholders to promote health and wellbeing. Medicover invests heavily in various types of capacity-building and support, both as part of company operations and through the Medicover Foundation.

Our approach

Medicover’s approach to prevention and education consists of several building-blocks. Firstly, the care and services offered to customers and patients make up our core. Secondly, we build capacity to support communities where we operate, mainly through the Medicover Foundation. Thirdly, we make our expertise widely available and engage in advocacy and campaigns to promote health and wellbeing.

Medicover’s Healthcare Services division takes a thorough approach to prevention. At the individual level, this is based on the patient’s medical history, detailed examinations, health advice, vaccinations and addi­tional diagnostic tests. We use our Prevention Standard, which specifies the requirements of general care for adults, oncology screening, and healthcare standards before and during pregnancy. The Standard describes preventive actions given to groups of patients according to age, gender and health risks. The Standard is updated annually to reflect changes in laws and other requirements.

In addition, we carry out anonymised health analyses of our corporate clients’ employees. The purpose is to suggest and implement preventive actions according to the needs of specific employee groups. We offer a wide variety of preventive measures including seminars, workshops, campaigns, wellness days and ergonomic measures. Topics include healthy eating, heart health and stress management.

Medicover’s Diagnostic Services division is largely centred around prevention. Several initiatives are aimed at prevention and early detection. In addition to offering a broad range of routine laboratory testing, Diagnostic Services is increasing its focus on advanced testing and advice. Advanced tests are conducted in the fields of specialist pathology (for instance, molecular pathology and genetics) and histopathology.

Contributing to education

Medicover contributes to and runs several training and education programmes for nurses in Poland, Romania and Ukraine.

Since 2011, the Józef Piłsudski University of Physical Education in Warsaw (AWF) has offered full time studies for nurses in partnership with Medicover. Classes take place at AWF and in the Medicover Hospital in Warsaw and in our clinics. The partnership is a response to a shortage of nursing staff and insufficient practical preparation of graduates.

Medicover Romania has teamed up with Carol Davila, Romania’s largest vocational nursing school. As part of the collaboration, students can get internships at Medicover’s hospitals and clinics. Diagnostic Services in Romania runs a clinical-trial training for nurses in partnership with the Prof. Dr. Matei Bals National Institute of Infectious Diseases.

In Ukraine, Diagnostic Services runs an internal nursing school. The training covers everything from practical nursing to customer service.

Finally, Medicover is a strategic partner to the Queen Silvia Nursing Award, a scholarship for nursing students in Sweden, Finland, Poland and Germany. The purpose of the award is to increase awareness of and focus on good care of elderly and dementia patients.

Boosting the healthcare sector

Medicover helps boost the healthcare sector in several of our countries of operation. We organise and contribute to various conferences and other capacity-building activities. For instance, in 2017 Medicover’s Diagnostic Services held its trademark symposiums to support medical education and to advance laboratory medicine and healthcare. The events attracted nearly 3,000 healthcare specialists in Ukraine, Moldova and Romania. In Ukraine, Medicover has partnered with Roche Diagnostics to provide 600,000 diabetes and prediabetes screening tests free of charge over three years. The aim is to identify a significant number of undiagnosed diabetics and prediabetics in Ukraine and is one of Medicovers prevention programmes.

Medicover Foundation

The Medicover Foundation was established to add to the company’s mission of maintaining and improving health and wellbeing. Its purpose is three-fold: to educate about the power of preventive medicine, to inspire healthy living and to offer humanitarian aid to communities in special need.

Medicover’s extensive medical experience, resources and expertise form the basis of all the Foundation’s programmes. Activities are designed to meet the needs of children, adolescents and their families as well as seniors.

Diabetes is one of the Medicover Foundation’s main focus areas. The Foundation’s diabetes prevention programme for school children, launched in 2013, has expanded nationwide in Poland and is one of the largest prevention programmes of its kind in Europe. During 2017 the programme was duplicated in Romania. The diabetes programmes involve individual health screening and coaching, complemented by parental support groups and school programmes. More than 30,000 children have been reached by the programme in Poland, and more than 20,000 will be reached in Romania. This programme has been made possible through a significant donation from the Jonas and Christina af Jochnick Foundation.

Activities in 2017

In 2017, we launched a comprehensive website to raise public awareness of health and wellbeing. The effort reinforces Medicover’s position as one of Poland’s major providers of credible healthcare and health information. The website offers various types of content: facts about diseases and health issues, facts about preventive actions, articles to inspire healthy living, along with quizzes and other tools.

During the year, we published another edition of the “Work, Health and Economy” report, to demonstrate the value of investing in preventive measures, and to enable employers to invest wisely by targeting the specific needs of their employees. The report was prepared based on anonymised medical data from employees with Medicover healthcare coverage; all in all, from 255,000 individuals aged 18–67 from all industries in Poland. We paid particular attention to the costs associated with sickness absence and sickness presentism, and made a comparison between employees with Medicover healthcare coverage and employees covered by Polish state health care. The report shows that both corporate and public healthcare spending could be substantially reduced by applying the healthcare insurance model used by Medicover.

AWF-Medicover Nursing Studies in Poland

Medicover was the first private medical company in Poland to establish a partnership with a public university in order to organise full-time studies in professional healthcare. In 2011, the first edition of AWF*-Medicover Nursing Studies was launched. (*AWF - Józef Piłsudski University of Physical Education in Warsaw).

The studies meet the highest European standards for nursing education. Classes take place at AWF, in the Medicover Wilanów Hospital and Medicover clinics. The Medicover partnership with AWF is the response to the crucial social problem, which is a shortage of nursing staff on the labour market and insufficient practical preparation of graduates.

AWF-Medicover Nursing studies

Medicover Romania partnership with Carol Davila

Medicover Romania is the only private healthcare company having a partnership with Carol Davila - the biggest nursing vocational school in Romania (2014).
Thanks to the partnership, Medicover has students for internships in clinics and the hospital. Medicover and Carol Davila have attended CSR initiatives together; Medicover receives foreign experience exchange students (from Spain, Norway, and Denmark) and a workshop for future nurses is to be organised. None of Medicover’s competitors have done this.

Synevo Ukraine Nursing School

In order to assure the highest quality of services, Synevo Ukraine has launched an internal Nursing School.
The program covers:

  • Customer Service
  • Practical Nursing
  • Sanitary Regime
  • Lab systems and cash management
  • Bio-Material Storage and Transportation
  • Emergency Care

Annually, 420 nurses graduate from the school.

Partnership with the Queen Silvia Nursing Award

Medicover is a strategic partner of Queen Silvia Nursing Award - the prize granted by Swedish Queen Silvia to those dealing with the elderly care.
In the framework of the partnership, in 2015, the first scholarship nursing student from Sweden – Hanna Davidsson, had a placement in Medicover’s Wilanów Hospital.

Study nurses clinical research training

The five-day training is designed for nurses with general or laboratory medicine background, who work, or are willing to work, as study nurses in clinical trials. The integral part of the course is a one-day practical training held at the Synevo Central Lab in Bucharest and a Phase I Unit located in ‘Matei Bals’ National Institute of Infectious Diseases.
The ’Study nurses clinical research training’ is organized by Synevo Central Lab Romania, ‘Matei Bals’ National Institute of Infectious Diseases (the first ISO 9001/2000 certified medical unit in Bucharest for the quality of specialized medical services) and Romanian Nurses College (a national professional association of more than 21,000 medical nurses in Romania.)
‘The training offers the opportunity for nurses to obtain valuable information about their role within clinical research teams which develop clinical trials in Romania. It happens that, due to lack of adequate information, even when a nurse is part of investigators team, she does not fully understand or acknowledge her responsibilities in the study team. The aim of our training is to make the nurses better understand their role, engage them even more in the CT practice, providing adequate care to the CT patients who have a totally different regime than regular patients.’
Cristina Florescu-Moraid, MD, MSc, EUSpLM, Synevo Central Lab Country Director Romania, Republic of Moldova, Bulgaria & Serbia, and an initiator of the project.

«The training offers the opportunity for nurses to obtain valuable information about their role within clinical research teams which develop clinical trials in Romania. It happens that, due to lack of adequate information, even when a nurse is part of investigators team, she does not fully understand or acknowledge her responsibilities in the study team. The aim of our training is to make the nurses better understand their role, engage them even more in the CT practice, providing adequate care to the CT patients who have a totally different regime than regular patients.»
Cristina Florescu-Moraid, MD, MSc, EUSpLM, Synevo Central Lab Country Director Romania, Republic of Moldova, Bulgaria & Serbia.